Sales Support Assistant (EN)

In this role, you’ll play a crucial part in keeping the sales process up and running by means of tracking orders, invoices, and pricing changes - all while working closely with other departments to ensure excellent customer service. If you thrive in a supportive, fast-paced environment and are ready to contribute with your expertise, read on!

As a Sales Support Assistant, you’ll be at the heart of the sales department, handling critical administrative tasks and contributing to excellent customer service together with the team. Key responsibilities include:

• Accurately collecting and organizing customer orders for prototypes.
• Setting up and managing databases for orders, shipments and transport documents.
• Working closely with Customer Service to handle invoice requests and overdue payments to ensure the processes run smoothly.
• Create and maintain detailed modification records to ensure the organization is well informed about upcoming changes.
• Managing customer portal access and retrieving important data from accounts, quality standards, and engineering standards.
• Gathering and updating forecast data from customer portals for Integrated Business Planning (IBP)
• Creating credit notes and tracking any follow-up actions on customer accounts
• Assisting and contributing to price adjustments in order to manage currency and material cost changes.
• Keeping customer information up-to-date in systems like SAP.
• Reviewing contracts to ensure they’re compliant and providing feedback to Account Managers as needed.

You're the right fit for this role if you are:

• Already experienced – You have 0 -2 year experience in an administrative or sales support role, preferably in an international work setting.
• Comfortable with tech – You are knowledgeable about MS Office (Excel, Word, PowerPoint) and preferably SAP.
• Organized and detail-oriented – You have an organized style of working and you are detailed.
• A strong communicator -  You are able to express yourself effectively in English, both written and spoken.
• Experienced in database management – You are experienced in database management and work well-organized.
• Team-oriented – You are able to work collaboratively with multiple departments  and clients.
• Proactive and resourceful – You have a proactive nature and see tasks through to completion.

Working with our client means you will enjoy:

• A competitive start salary
• Training opportunities such as SAP and other database systems.
• Opportunities to work alongside a global team with diverse departments.
• A supportive and collaborative work culture where learning and growth are prioritized.

Our client is an international supplier of advanced air springs for various applications. Our client is part of the Bridgestone globally with their European Headquarters in Arnhem.

Ready to bring your skills to a team that values your contributions? Apply today and take the next step in your career! You can mail your CV to t.jeurnink@europlanit.nl.