Support Employee

As a Technical Support Employee, you are the link between our customers and mechanics. You ensure that malfunctions are solved quickly and smoothly and that customers can get on with their work. With your technical knowledge and communication skills, you solve problems as if they were nothing!

Your tasks:

• ️Support customers with technical breakdowns and provide quick solutions.
• Monitoring and coordinating breakdowns with our field service engineers.
• Processing reports via email, phone and our website.
• Proactively identify improvements and share them with the team.
• Ensure flawless cooperation between customers, engineers and colleagues.

You will bring the following skills to our client:

• A passion for technology and a solution-oriented mindset.
• Communication skills and a customer-oriented attitude.
• MBO+ working and thinking level, preferably with a technical education or experience.
• Experience with ERP systems (such as Syntess) is a plus, but we will be happy to teach you too!
• You know how to set priorities and work in a structured way.

Our client offers you the following in addition to future prospects in a growing sector:

• A challenging position in a young and energetic team.
• Working on innovative projects in the sustainable energy sector.
• Room for personal growth and technical development.
• Training opportunities to take your skills to the next level.
• Competitive salary with attractive benefits
• An informal working atmosphere where your ideas are valued.

Why this is your dream job:

• You get energy from customer contact and technical challenges.
• You contribute to sustainable energy solutions.
• You like variety and switch easily between tasks.
• You want to work in an environment where you can grow and develop.

You will work within the growing renewable energy sector, where we provide innovative solutions in the field of solar installations for tents and temporary structures.